Exit Protocol

The Check-Out is a reference to the accommodation check-out process. Generally, it consists of the delivery of keys and the puesta on the day of possible pending expenses. This process is however simpler than Check-In.

While at times, it should be done before the 12th of midday. An important fact that customers retain, as their failure to comply may lead to the payment of a supplement.

This schedule is established so that the cleaning staff has enough time to wash and prepare the property for the next person who will be staying.

AT THE MOMENT OF USTED UNOCCUPYING THE APARTMENT MUST DO THE FOLLOWING:

1. Inform your intention to carry out the Check-Out by telephone or text message, at least 30 minutes before departure.
2. There is a video that allows us to see the state where the property is (rooms, living room, kitchen, bathrooms, kitchens, pillows, towels, electrical appliances and other objects).
3. Take photos that you consider relevant.
4. Send the videos and photos by WhatsApp to the person who has been in contact with us.
5. At the moment of leaving, you must leave the keys in the security box,

Note: Losses, missing any novelty detected at the time of carrying out the assignment, will be reported to the lessor with the purpose of attributing responsibilities, the omission of any novelty not reported in the videos and photos will be causes of applying the clauses of the digital contract that You have signed at the time of making the reservation.